Every review answered.Zero effort.
HeyThanks writes and posts thoughtful review responses in your voice, so every customer feels heard while you focus on running the business.
Peace of mind for your reputation.
You run the shop. We handle the reviews.
Hi Jennifer, thank you so much for the kind words. We're glad you enjoyed your visit and hope to see you again soon.
In the real world
For the moments after the rush.
Reviews do not stop when the day is over. HeyThanks keeps the follow-up covered before it becomes tonight's extra task.
Real businesses, not dashboards in a vacuum.
Built for the everyday operators customers actually review.
Calm systems in the background.
The admin work stays handled while the day keeps moving.
The problem
Reviews pile up fast.
Reviews matter, but replying usually lands after hours.
Why it matters
89%
of consumers expect businesses to respond to reviews.
Customers notice silence.
Review threads now double as proof that a business is paying attention, following through, and easy to trust.
81%
expect that response within a week.
80%
are more likely to use a business that responds to every review.
Source: BrightLocal Local Consumer Review Survey 2026, published February 11, 2026.
What usually gets pushed to tonight
Reviews stack up after close.
Customers notice when nobody answers.
Fast canned replies can make a good business sound unlike itself.
How it works
HeyThanks keeps your reputation handled.
Connect Google once. Replies get written and posted in the background.
01
Review comes in
Google sends the review into one calm dashboard for the right location.
02
HeyThanks writes in your voice
Brand voice, tone, business details, and location context shape the reply.
03
Response posted
Post automatically or hold for approval when something needs a human look.
Product look & feel
A calm dashboard for customer reviews.
Open it and immediately see what came in, what got answered, and what still needs you.
heythanks.appHome
Good morning, Alex.
Everything is under control across the workspace.
New Google review · Positive
Jennifer M.
Amazing service and super friendly staff. The food was incredible!
This week
Workspace pulse
32 reviews handled across 4 active locations.
Voice personalization
Still sounds like you.
Replies stay personal, without sounding pasted or robotic.
Choose how your business should sound
Oak & June Cafe. Warm, direct, and neighborly.
Sounds like you.
Review
Stopped in before work and the breakfast sandwich was excellent. Coffee came out fast, and the woman at the register was so kind.
What we would post
Match my voice
Thanks so much for this, Lauren. I am really glad the sandwich and coffee helped get your morning going, and it means a lot to hear the front counter team made you feel welcome too. Hope we get to have you back in again soon.
Alex at Oak & June Cafe
Peace of mind
You can stop thinking about reviews.
New reviews are watched, drafted, and handled without another inbox to babysit.
Always watching
New reviews are detected automatically.
Always in your voice
Responses match your tone and business details.
Use cases
Built for the businesses people review every day.
Different businesses. Same expectation: the review gets answered.
Lauren P.
Google review
“Stopped in before work and the breakfast sandwich was excellent. Coffee came out fast, and the woman at the register was so kind.”
Thanks so much for starting your morning with us. I am glad the sandwich and coffee both landed well, and I will make sure the front counter team sees this. Hope we get to welcome you back again soon.
Integrations
Connect Google once.
Google is the live integration today, so the workflow stays real and focused.
Primary source for the current product.
Digest & notifications
Know what happened without checking constantly.
Get the update without checking the app all day.
New review handled
We replied to Lisa R. You're all caught up.
Weekly digest
Friday at 5:00 PM
32 reviews handled
28 positive · 3 neutral · 1 needs your attention
Rating movement
Average rating steady this week
heythanks.app
Great review.Already handled.
The reply gets posted in your voice. You stay with the customer in front of you.
Seen in context
Customers still feel answered. Your night gets lighter.
The business still sounds personal. You just are not stuck replying after close.
Keeps pace with the workday
Reviews get answered while the floor is busy, the phones are ringing, or the crew is out on jobs.
Made for local businesses
Cafes, salons, service teams, and neighborhood shops all need the same thing: one less admin task hanging over close.
Pricing
Simple pricing for busy businesses.
Per-location pricing. Starter for one location, Ultimate for full automation.
Billing model
Starter includes the free trial. Ultimate is for full automation.
Starter
For one location that still needs automation
$15/mo equivalent for 1 location
- 10 AI review replies per month
- Google Business integration
- Custom voice & tone
- 7-day free trial on your first location
Included with every paid location
The baseline stays strong.
Each location keeps its own voice, billing, and review workflow.
One Google login can import multiple locations, but each location keeps its own voice, language, billing, and review workflow. That separation is intentional.
FAQ
A few important details.
How does HeyThanks respond to reviews automatically?
HeyThanks connects to your Google Business Profile, watches for new reviews, writes a reply in your voice, and either posts it automatically or queues it for approval.
Will the replies still sound like our business?
Yes. Voice settings, business details, and location-specific context shape the responses so they feel like your team wrote them, not a generic AI tool.
What happens with negative reviews?
Sensitive reviews can be flagged for approval instead of auto-posted. The point is calm automation, not reckless automation.
How is pricing handled?
Billing is per location, not per workspace. One workspace can manage many locations, and each location keeps its own plan and subscription state.